Shipping policy

LOW TIDE LOCAL

SHIPPING POLICY

Last Updated: August 31, 2026

This Shipping Policy describes how Low Tide Local LLC ("Low Tide Local," "we," "us," or "our") processes and ships orders. This policy is incorporated into our Terms of Service by reference.

1. ORDER PROCESSING TIME

Most Low Tide Local products are custom printed or produced to order through our fulfillment partners. Please allow approximately 2-7 business days for production before your order ships, in addition to carrier transit time.

Processing times are estimates, may vary by product and fulfillment partner, and are not guaranteed. Orders are not produced or shipped on weekends or holidays.

2. SHIPPING DESTINATIONS

We currently ship within the United States and to a number of international destinations, which may include Canada, the United Kingdom, the European Union, Australia, New Zealand, Japan, and other countries.

Available shipping destinations, carriers, and rates may vary by product, depending on the fulfillment partner producing that item. Not all products are available for shipment to all destinations.

3. SHIPPING RATES AND METHODS

Shipping options and costs are calculated at checkout based on your shipping address and the items in your cart. Applicable shipping charges will be displayed before you complete your purchase.

4. ESTIMATED DELIVERY TIME

Total delivery time includes both order processing time and carrier transit time. Transit time varies by shipping method, destination, and carrier, and is provided as an estimate only.

Low Tide Local is not responsible for delays once a package has been handed off to the carrier, or for delays outside our reasonable control, subject to applicable consumer-protection laws.

5. ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

6. ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout. Low Tide Local is not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided by the customer. Additional charges may apply to reship an order returned to us due to an address error.

7. MULTIPLE SHIPMENTS

Because our products may be produced by different fulfillment partners, orders containing multiple items may arrive in separate packages and at different times.

8. CUSTOMS, DUTIES, AND INTERNATIONAL TAXES

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer, are determined by the destination country, and are not included in the item price or shipping cost at checkout.

9. LOST OR STOLEN PACKAGES

Claims involving lost, stolen, or missing packages are handled in accordance with the Lost or Stolen Packages section of our Terms of Service.

10. UNDELIVERABLE OR REFUSED PACKAGES

If a package is returned to us as undeliverable or refused, we will contact you to arrange reshipment. Additional shipping charges may apply.

11. CHANGES TO THIS POLICY

We may update this Shipping Policy periodically. The current version will be posted on our website with an updated "Last Updated" date.

12. CONTACT

Questions about shipping may be sent to:

Low Tide Local LLC

12724 Whitney Meadow Way

Riverview, FL 33578

Email: shoplowtidelocal@gmail.com